Privacy Policy

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Welcome to CrossTech ("CrossTech," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with CrossTech, including through our website, online store, social media pages, or by contacting us directly.

By using our services, you agree to the practices described in this Privacy Policy.

We may collect the following information:

• Full name 
• Email address 
• Phone number 
• Shipping and billing address 
• Payment information (processed securely through third-party payment providers) 
• Order details 
• Information you provide when contacting customer support 

When you visit our website, we may automatically collect:

• IP address 
• Browser type 
• Device information 
• Operating system 
• Date and time of visits 
• Cookies and similar technologies 

We use your information to:

• Process and fulfill orders 
• Communicate about purchases or inquiries 
• Provide customer support 
• Improve our products and services 
• Detect and prevent fraud 
• Comply with legal obligations 
• Send promotional emails and updates (you may opt out at any time) 

Payments are processed by trusted third-party payment providers. CrossTech does not store your full payment card information on its servers.

We may use cookies and similar technologies to:

• Improve website functionality 
• Remember your preferences 
• Analyze website traffic 
• Enhance your browsing experience 

You may disable cookies through your browser settings, although some website features may not function properly.

CrossTech does not sell your personal information.

We may share your information with trusted third parties when necessary, including:

• Payment processors 
• Shipping carriers 
• Website hosting providers 
• Analytics providers 
• Government or legal authorities when required by law 

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to:

• Complete transactions 
• Provide customer support 
• Meet legal and tax obligations 
• Resolve disputes 
• Enforce our policies 

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access your data 
• Correct inaccurate information 
• Request deletion of your information 
• Object to certain processing activities 
• Request a copy of your personal data 
• Withdraw consent where applicable 

To exercise these rights, please contact us.

Our website or social media pages may contain links to third-party websites. CrossTech is not responsible for the privacy practices or content of those websites.

CrossTech's services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

CrossTech
Email: elijahltechh@gmail.com